Meet The Team · Administrative Coordinator
Meet Tatyana.
Tatyana Seward serves as the Administrative Coordinator at Willa Mae Wellness, bringing a strong foundation in business management, organizational leadership, and administrative operations. She is dedicated to fostering a welcoming, professional, and supportive environment while ensuring the practice operates efficiently and patients receive attentive, compassionate service.
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Experience & training
Steady leadership behind the scenes.
Tatyana holds a Bachelor of Science in Applied Management from Grand Canyon University and is currently pursuing her Master of Business Administration (MBA) with an emphasis in Finance. As a United States Army veteran, she brings more than five years of leadership and operational management experience.
Her professional qualifications include Lean Six Sigma Green Belt, Black Belt, and Master Black Belt certifications, along with a certification in medical billing. Her diverse background has equipped her with strong interpersonal, communication, problem-solving, and organizational skills.
Her role at Willa Mae Wellness
Helping care run smoothly.
In her role, Tatyana oversees essential administrative functions, including patient scheduling, intake coordination, insurance verification, billing support, and provider credentialing.
Patient coordination
She helps patients with scheduling and intake, with a focus on attentive communication and a welcoming experience.
Insurance & providers
She supports insurance verification, medical billing, and provider credentialing to keep important administrative steps moving.
Practice operations
She brings organization, problem-solving, and operational leadership to the systems that help the practice run efficiently.
Tatyana places a strong emphasis on confidentiality, professionalism, and meaningful patient interactions. With a commitment to operational excellence and compassionate service, she strives to create a seamless experience for patients while supporting the clinical team in its mission to provide quality mental health care.
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